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Customer Service Representative/Office Administrator Clarksville

Future Opening: Customer Service Representative/Office Administrator

Full Time • Clarksville
Responsive recruiter
Benefits:
  • Fun Environment
  • Flexible schedule
  • Opportunity for advancement

Customer Service Representative

Company Overview

**NOTE:  A successful candidate is located in the Clarksville, TN area

We are a growing company with two distinct brands: Pest Hunters and Humbug Holiday Lighting.

Pest Hunters helps homeowners enjoy their yards by providing mosquito, flea, and tick control treatments. We believe in being more than just a pest control service; we are in the loyalty business, focused on forming positive relationships and providing exceptional support. Our services include barrier treatments, all-natural options, and solutions for special events, aiming to create comfortable outdoor living spaces.

Humbug Holiday Lighting transforms homes and businesses into festive spectacles with comprehensive holiday lighting services. From custom design and professional installation to proactive maintenance, efficient takedown, and convenient storage, we handle every aspect of holiday decorating. Our goal is to bring joy and dazzling displays to our clients with a hassle-free experience.

Across both brands, our passion is creating a remarkable customer experience. We are looking for hardworking individuals who will represent our company with enthusiasm and integrity, contributing to both our mission of enhancing outdoor enjoyment and creating magical holiday seasons.

Job Summary

The Customer Service Representative will be responsible for seamless communication and interaction with clients, employees, and our sales center across both the Pest Hunters and Humbug Holiday Lighting brands. This role ensures our customers receive outstanding support for their pest control and holiday lighting needs.

Responsibilities

  • Represent the company and maintain a high level of customer service for both Pest Hunters and Humbug Holiday Lighting clients.

  • Monitor email inbox, internal messaging system, and phone system for inquiries related to both brands.

  • Respond to customer service and sales-related calls, emails, and messages in a timely manner for pest control services (scheduling treatments, addressing concerns, providing quotes) and holiday lighting services (design consultations, installation inquiries, maintenance requests).

  • Perform various clerical and administrative tasks to support the operations of both brands.

Qualifications

  • No prior work experience necessary.

  • Must enjoy interacting with people and providing excellent service.

  • Have excellent written and oral communication skills.

  • Have experience in using computer software programs such as Google Workspace and Microsoft Office.

  • Be willing to step outside your comfort zone and learn about diverse service offerings.

Benefits/Perks

  • Flexible scheduling

  • Ability to work from home once we establish trust and accountability

  • Bonus & commission opportunities

  • Advancement opportunities

  • Develop professional skills in:

    • Customer service

    • Marketing & sales

    • Accountability

    • Enhancing customer environments and experiences

Candidates with the following experience are encouraged to apply:

  • Pest control

  • Home services

  • Clerical or administrative

  • Customer Service

  • College Students

  • Someone seeking a 2nd job (flex schedule)

  • Sales or retail

Compensation: $12.00 - $16.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Pest Hunters/Humbug Corporate.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If no code provided, add their name instead.

Some perks of being at Pest Hunters/Humbug Holiday Lighting include:

 
Limitless Opportunities
Autonomous work environment
Active, outdoor work environment
Flexible scheduling
Meaningful compensation
Get paid the Mosquito Hunters way!
Learn and improve valuable skills
Accountability, Customer service, Marketing, Sales
Rewards & Recognition
Employee referral bonuses available
Pest Hunters/Humbug Holiday Lighting of Clarksville/W Nashville Privacy Policy